What Are the Main Features of iContact?
iContact provides users with hundreds of fully-customizable email templates, ranging in form from single-column emails to postcard-style templates. The MessageBuilder feature provided by iContact allows users to create professional-looking emails using the pre-constructed templates, as well as drag-and-drop customization. For those who prefer using HTML, their MessageCoder function allows users to code safely and easily by letting them toggle between the written code and a preview window. This service is also one of the best email delivery services in the business as it maintains specialists who work on making sure that emails end up in inboxes rather than spam folders.
Who Uses iContact?
Mostly small and medium-sized businesses use iContact, but anyone who needs to mail out large quantities of emails can choose to use this email service provider. Their straightforward plans and excellent customer service benefit small businesses that need the help that iContact can provide.
What are iContact's Prices and Plans?
One thing that separates iContact's plans from those of some other email service providers is the fact that they charge by the subscriber rather than by emails sent. They offer a 30-day free trial and a free plan for up to 100 subscribers; the next plan up is 250 subscribers for $10 a month. Customers can send up to 6 emails per month per subscriber, so somebody on the free plan could send up to 600 emails per month. The listed plans continue in increasing subscription numbers up to 35,000, which costs $239 a month; those who want to purchase space for 50,000 or more subscribers a month need to contact iContact. Customers who pay for a year's worth of iContact services receive a 15% discount; nonprofit organizations outside of North Carolina receive a 20% discount.
Is iContact Easy to Use?
iContact is easy to subscribe to, easy to navigate, and easy to utilize. Business owners can easily craft professional emails that impress and inform their contacts. Satisfied customers rave about iContact's customer service and claim that their account managers are thorough and caring.
What Customer Service does iContact Offer?
The Customer Support section at iContact.com lists help guides, phone numbers, email addresses, and live chat times that are all geared towards aiding customers. iContact customers routinely mention the company's customer service in positive reviews.
Manuel says
A befriended internet marketing consultant recommended me to use Icontact to for my newsletters to our b2b contacts and helped us set this up. I simply prepare the texts for our newsletters in a Word document, and in just an hour he can set everything up in iContact and send it out. It’s a very cost efficient way for us to stay in touch with our existing customers in a fun and personal way. I’ve certainly had two returning sales thanks to a newsletter with a promotion that we sent out, which allowed us to already win back the investment we did in the software. I can’t believe we haven’t started using it earlier, it’s a great way to get sales from existing customers.